After a huge snowstorm I was trying to drive down an unplowed street and got totally stuck. I had no idea what to do. But a neighbor (whom I didn't know) and a utility worker who happened to drive by saved me: They shoveled my car out and pushed me back into the clearer part of the street. Once I got going I couldn't even stop to properly thank them, but I was so grateful.
-Karen Tong, Baltimore
Originally published in Ladies' Home Journal, December 2011.